Friendly staff and helpful Rooms' furniture are quite old and the colors are bit depressing? Some rooms' view is not really good (pay attention to that when you book your room) You can smoke in a non smoking room if you opened the window? The breakfast was good and service was perfect (except sometimes we had to wait 15-20 min to get our omelets!)
Being a IHG gold member, this is one of the best Holiday Inn Ive stayed in ! The location is great connected to city stars mall. This is one of the posh areas of Cairo. The ambience is upmarket and chic with a modern and contemporary architecture. Staff is friendly and helpful to all your needs. Once when the hotel was full, I got a suite upgrade on arrival. That was a pleasant surprise! The rooms are well maintained and you get a personalised welcome message on your TV screen once you enter. Cool feature! The buffet breakfast has a lavish spread consisting of Egyptian, Arabic and Continental cuisine. You have a live counter for eggs to order. The dishes are well prepared with right consistency of spices. Service is efficient but sometimes a bit understaffed. Room service is also satisfactory. Overall a memorable experience staying here!